Login
Activate
Contact

Privacy Policy

Privacy Policy

Easy to Access PTY LTD (collectively, “Easy To Access”, “we”, “us”, “our” and similar expressions) is an online provider of educational resources to secondary school students, teachers and leaders.

You affirm that you have read and agree to the terms of this privacy policy and that you specifically consent to the collection, storage, use, and disclosure of your personal information in accordance with the terms of this privacy policy (“Privacy Policy”) by using our products or services, visiting our websites hosted on a domain or subdomain that we own, including the website https://easytoaccess.com.au/ (“Website”), or otherwise giving us personal information.

 

You must immediately exit the website and stop using our products and services if you disagree with any part of this privacy statement or if you’re uncomfortable with its conditions. We advise you to read our Terms of Service and this Privacy Policy to fully understand your rights.

Changes to this Privacy Policy

This Privacy Policy may be updated periodically. We shall issue a notice on our website or services along with the amended Privacy Policy before the change takes effect if we make any significant changes to this one. You commit to checking this page frequently for the most recent details on our privacy policies.

Our Privacy Commitment

We value the privacy of our customers. In line with this Privacy Policy, the Privacy Act 1988 (Cth), and the Australian Privacy Principles, Easy To Access will gather, use, keep, and disclose your personal information.

Please use the contact information at the end of this document to get in touch with our Privacy Officer if you have any questions about our Privacy Policy or how we manage your personal information.

Information We Collect

We may need to gather information from you or about how you use our services, as detailed below, in order to deliver our website, goods, and services (collectively, the “Services”) to you.

Please be advised that while you have the freedom to decide whether or not to give us the kinds of information listed below, your decision may have an impact on our capacity to supply you with all or a portion of our services. We might not be able to offer you all or some of our services if you don’t give us the information we ask for. Any information you provide us voluntarily is information we do not ask you to submit.

  • Information you provide to us when accessing or using our Services. We collect information you provide to us, including, but not limited to:
  • Registration information.By enrolling for our services, you give us permission to gather whatever information you provide to us while using or accessing our services. We gather your first and last name, email address, student ID number, school name, year level, topic teachers, and contact information, among other things.
  • Order information.In order to complete your transaction, our payment gateway provider might also need your billing information and credit card information if you buy goods or services from us. Neither we nor any of our external or internal databases have any kind of storage for these credit card details. Furthermore, in order for us to fulfil your order if you buy a physical goods from us, our delivery/shipping provider might additionally need your shipping address.
  • Third party information.Third parties may provide us with information about you if you have given them permission to do so. For instance, we might get information about you from your social network accounts if you connect them to our services.
  • Communications with us.We will gather your contact details and any additional information you want to give us whenever you get in touch with us.
  • Information about your use of our Services.Additionally, when you use or access our services, we passively gather information about you. This information will be combined with the data we gather from you and the data you provide to us. For instance, among the data we gather are, but are not restricted to:
  • Cookies and similar tracking technologies.On our services, we employ both first-party and third-party cookies as well as related tracking technologies. A cookie is a tiny data file that is saved on your device and gathers data about your actions or usage of our services, including your IP address. The section under “Website Usage, Tracking Information, and Cookies” provides more details about this.
  • Log data.Your IP address, the time and date that you accessed or used our services, the number of pages you viewed, the referring URLs, and any other information about your activities on our services are among the log data that we gather about your use of our services.
  • Third-party plugin. We may integrate third-party plugins into our Services and the use of such third-party plugins results in data collection by us and the relevant third party.
  • Accessing and using our Services in any other way. When you use or access our Services, we may collect information such as search terms, interactions with other users, and any other activities on our Services.

Why We Collect Personal Information

In order to develop our services and conduct business in a professional and effective manner, we gather personal information. Additionally, we gather your personal data for the following reasons:

  • set-up and configure customer accounts;
  • fulfil your requests and orders for products and services;
  • identify our customers, potential customers and people acting on their behalf;
  • improve our service offerings;
  • record and maintain user details and profile information;
  • provide information on services available to subscribers;
  • provide client and user support;
  • deliver marketing materials to you regarding new services and offers we believe may be of interest to you;
  • collect fees and payments owing to us;
  • comply with legal obligations;
  • resolve disputes;
  • enforce agreements with third parties;
  • detect, prevent, and investigate potential or actual fraud or other harmful activity to you, us, or any third parties;
  • respond to your enquiries and concerns and resolve disputes;
  • advertise our Services;
  • contact you regarding your use of our Services; and
  • compare information provided by you for accuracy and verify it with third parties,

and any secondary purposes related to the above.

Disclosure of Personal Information

We may share your personal information with third parties in the course of conducting business, including but not restricted to:

  • related entities of Easy To Access;
  • service providers contracted by Easy To Access, including information technology service providers, printers and distributors of marketing material, creditors, bankers, financiers, credit providers, mortgage insurers or trade insurers, and external business advisers (such as auditors and lawyers);
  • third parties authorised by you;
  • third parties as required by law, such as to comply with a subpoena or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, to protect the safety of you, others, or us, to investigate, or to respond to a government or law enforcement request;
  • third parties involved in a business transaction with us, such as in the case of a merger, acquisition, or sale of all or a portion of our assets, as permitted by applicable law;
  • detect and prevent fraud;
  • protect the rights, property, and safety of Easy To Access, you, and others;
  • enforce our policies and agreements;
  • teachers, school leaders and other students, for example, where you have opted-in to a particular user group, or where you take part in any interactive areas of the Websites or Services; and
  • any third-party plugins. Your interactions with third-party plugins will be governed by the privacy statement of the company providing the third-party plugin.

Overseas Disclosure of Personal Information

Being a worldwide company, we might store, use, transmit, and process your personal data in nations other than the one where you currently reside. You agree that Easy To Access may transmit and handle your personal information in a jurisdiction with different (and less strict) data protection laws than your home country if you use our services.

Delivering our resources to teachers and kids would be nearly impossible without Easy To Access storing client data in the cloud. This data is securely accessible to Easy To Access employees, who also have tiers of access to it. We follow standards and procedures for storing our databases, which include names, contact information, and subject enrolments.

Marketing

You will be given the option to opt out of receiving marketing and promotional communications from us if we use your personal information for that purpose. You will be assumed to have agreed to receive comparable information and messages in the future unless you exercise your right to opt out of such communications.

Website Usage, Tracking Information and Cookies

We gather a small amount of data about users of our services in order to monitor resource usage, maintain and enhance our services, and learn how users interact with and traverse our services. These technologies are not used by us to track any information about how you use other websites or services. Data that we gather could consist of:

  • server and/or internet protocol (IP) addresses;
  • top level domain names;
  • the date, time and duration of your visit;
  • pages accessed and documents downloaded;
  • referring and exit pages;
  • whether you are a returning visitor;
  • the type of browser used,
  • the hardware type and operating system of the device used,

(collectively, “Usage Information”).

We may use software (like JavaScript) that is incorporated in our websites and install little data files (cookies) on your computer or other device to gather usage information. Similar methods, such as using third-party services like Google Analytics, may also be employed by us to monitor Usage Information pertaining to our goods and services.

We won’t associate Usage Information with your user name or other personal information unless you have created an account with us and are currently connected into our services. If you create an account with us, your registration information will be linked to Usage Information when you are using the Services. Your usage information will be combined with that of other unregistered users and won’t be linked to you personally if you choose not to create an account with us.

If your browser or browser add-on allows it, you can reject our cookies, but doing so can make it harder for you to utilise our websites, goods, and services. To learn how to block, disable, or remove cookies, consult the “help” section of your browser or installed apps.

“Do-Not-Track” Signal

You may disable cookies through your browser settings, but at this time we do not honour “Do-Not-Track” signals.

Storage of Personal Information

We will retain your information for as long as permitted under the Privacy Act 1988 (Cth), or to comply with our legal obligations. When we dispose of personal information, we ensure that it is destroyed or de-identified in a secure fashion according to industry standards and as required by law.

Security of Personal Information

We take all reasonable steps to keep the personal information we hold about you secure and free from loss, misuse or interference. Personal information we collect and store is stored on secure servers, and is only accessible by those persons who need access to the information in order to carry out their business functions. We also maintain physical security measures to protect the use and storage of physical records containing personal information. However, you acknowledge that no method of transmission or electronic storage is completely secure, and we cannot control the security of data collected, stored, and disclosed on third party platforms. You transfer and store your information at your own risk. You are also responsible for the security of your personal information by taking precautionary measures, such as keeping your account password confidential and using secure wireless connections.

Accessing Your Personal Information

You may request that we provide you with access to the personal information we hold about you by contacting us using the contact details provided at the end of this Privacy Policy. However, privacy and data legislation in your jurisdiction may set out certain circumstances where we may deny, or only partially comply with such a request. These circumstances may include, for example, where:

  • access would pose a serious threat to the life, safety or health of any individual or to public health or public safety;
  • access would have an unreasonable impact on the privacy of other individuals;
  • the request is frivolous or vexatious;
  • denying access is required or authorised by a law or a court or tribunal order;
  • access would be unlawful; or
  • access may prejudice commercial negotiations, legal proceedings, enforcement activities or appropriate action being taken in respect of a suspected unlawful activity or serious misconduct.

If you require access to any information we hold about you, we request that you identify, as clearly as possible, the type of information requested. We will respond to your request to provide access to your personal information within a reasonable period after the request is made, and you agree we may charge you our reasonable costs incurred in supplying you with this information as permitted under the Privacy Act 1988 (Cth).

Updating Your Personal Information

We take such steps as are reasonable in the circumstances to ensure that:

  • the personal information we collect and store, is accurate, up to date and complete; and
  • the personal information we use and disclose is accurate, up to date, complete and relevant.

If you believe that information we hold about you may not be up to date, complete and accurate, you may notify us by contacting us using the contact details below.

You accept that we will take reasonable steps to verify your identity if you contact us with such a request.

Anonymity and Pseudonymity

You may communicate with us anonymously or using a pseudonym if your query is general in nature. However, if you don’t identify yourself to us, we won’t be able to give you any personal information about your account.

Third-Party Links

Links to other websites with different privacy policies from ours may be included in our products, services, and website. Any personal information you give to any of such websites is subject to their privacy rules.

Queries, Concerns and Complaints

Please use the information below to get in touch with the Easy To Access Privacy Officer if you have any questions, concerns, or grievances with how we have gathered, stored, utilised, or disclosed your personal information:

Attention:

Privacy Officer
Easy To Access
Email: info@easytoaccess.com.au

Following an investigation into your complaint, we will discuss potential solutions and handle it in a discreet manner. We’ll make sure to address your complaint in a timely manner (and, in any case, within the time frame mandated by your jurisdiction’s privacy and data protection laws).

0